About product sales
Product Delivery Time
We usually ship within 14 days from the day after we receive your payment.
However, there may be a delay during busy periods.
Please note that you cannot specify the shipping method.
Cancellation and return (refund or exchange)
In our store, the following conditions apply. Please check the respective links for details.
Refund for customer’s convenience
Replacement at the convenience of the customer
Refund due to product defect
Replacement due to product defect
Refunds for customer reasons
Refunds will be given if any of the following conditions are met
Correspondence conditions
If you are paying by credit card, we will stop the billing process after you return the products.
If you are late in returning the product, or if the closing date of your bank or credit card company has passed, the amount will be debited once, but will be returned to your account the following month. If you are late in returning the product, the amount will be debited once the closing date of the bank or credit company has passed, but it will be returned to your account in the following month. In the case of a customer’s convenience, we will transfer the amount excluding the transfer fee.
Available period
If you contact us within 9 days of receiving the product
Refundable amount
Product price
Return shipping cost
Customer pays
Replacement at the customer’s convenience
If any of the following conditions are met, the product will be replaced.
Correspondence conditions
You do not need to contact us when returning items for customer reasons (wrong image, wrong size, wrong color, wrong order, etc., except for defective or misdelivered items). Please send the product to the return address below. Please note that you will be responsible for the return shipping costs.
Return Policy
We cannot accept returns in the following cases. Please understand.
・Merchandise that is more than 9 days old after arrival
・If the product has been damaged or defaced by the customer
・Items that have been used once by the customer
・Items purchased outside of our store
・Items that have been altered, such as hemming
・Items that are marked as non-returnable on the product page
・Products that do not come with all the accessories such as labels attached to the product (detachment is acceptable)
Available period
If you contact us within 9 days of receiving the product
Return shipping cost
Customer pays
Re-postage
Other
We are sorry, but we do not accept exchanges of sizes, colors, or products.
Please return the item and place another order for a different item.
Refunds due to product defects
Refunds will be given if any of the following conditions are met
Correspondence conditions
If you are paying by credit card, we will take steps to stop the billing after you return the products.
If you are late in returning the product, or if the closing date of your bank or credit card company has passed, the charge will be debited once, but will be returned to your account the following month.
In the case of a failure on our part, the bank transfer fee will be borne by us.
Available period
If you contact us within 9 days of receiving the product
Refundable amount
Full price
Return shipping cost
Store expenses
Please note that we do not accept returns at our stores nationwide that carry our products.
The color of the pictures may differ slightly from the actual product depending on your PC environment (monitor, OS, etc.). Please be aware of this beforehand.
Replacement due to product defects
If any of the following conditions are met, the product will be replaced.
Correspondence conditions
If you receive a defective product or a different product
If the product is damaged, stained, or different from the one you ordered, we will immediately exchange or return it to you.
We will bear the shipping costs for the return and return shipping for the exchange.
Please contact us in advance by e-mail, stating whether you would like an exchange or a return, and the details of the defect. We will contact you shortly.
Available period
If you contact us within 9 days of receiving the product
Refundable amount
Full price
Return shipping cost
Store expenses
Cancellation, Refund, and Exchange Contact
+81-58-279-3045
Payment method and timing
The following payment methods are available.
For more details, please see our Shipping and Payment Methods page.
Credit Card
Required fees other than the product price
Shipping fee: 4,000 yen (flat rate)
Expiration date of application
If payment is not confirmed within 30 days of the order date, the order will be cancelled.
| Distributor Name | Mizujin Co.,Ltd |
| Sales Manager Name | Yuko Nakamura |
| info@especiallyfor.jp | |
| Url | https://especiallyfor.co.jp |
| Company Address | 1-15-3 Yanaizucho Ryutsucenter, Gifu-shi, Gifu-ken 501-6123 Japan |
| Phone number | 058-279-3045 |